Frequently Asked Questions
Everything you need to know about our medical-grade compression wear.
How do I determine my correct size for compression garments?
Accurate sizing is essential for effective therapy. Please refer to our detailed Size Guide on each product page, which requires measurements of your ankle, calf, and thigh circumference. If you are between sizes, we generally recommend sizing up for comfort.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who require their compression therapy products more urgently.
Can I return or exchange my compression socks if they don't fit?
For hygiene reasons, we can only accept returns or exchanges on items that are unworn, unwashed, and in their original packaging. Please contact our support team within 30 days of purchase to initiate a return.
How should I wash and care for my compression wear?
To maintain the elasticity and pressure levels, we recommend hand washing in cold water with a mild detergent. Avoid fabric softeners and bleach, and always air dry your garments away from direct heat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer interest-free installment plans through our partner, Afterpay.
Are your products medical-grade?
Yes, our products are engineered to provide graduated compression levels ranging from 15-20 mmHg to 30-40 mmHg, meeting medical standards for the treatment of edema, varicose veins, and DVT.